My mother daughter vacation to Puerto Rico was amazing! Yami understood my concerns and priorities for traveling alone with a child (7 yrs old) by myself to a place we've never been. She called us before our flight, made sure we got our tickets. She's so quick to get on the phone and fix anything or answer any questions. We got transportation already booked to and from the airport. The hotel she picked was so beautiful and accommodating. Private beach area and kayak rentals on property! El Yunque Rainforest wasn't that far from where we were so we did the horseback riding and zipline excursions, so fun! San Juan was fun and beautiful. They have cute shops on every street. We flew a kite at Fort Morro. Played basketball in La Perla. Rode a scooter along the border. But I will say, they will not allow you to go inside the museums without a mask, and they won't provide you one. On our departing day, the transportation guys said there was no reservation for my pick up to the airport. Yami got on the phone so fast, talked to the concierge and got it all sorted out. She's absolutely amazing and makes traveling easier, less stressful and she finds you the best deals!